How to Report Campaign related Issues / Problems?

This article is only applicable to https://SMMeShop.com

Where to Report?

• via Ticket Support:
  You may report Campaign related Issues / Problems by contacting us (create support ticket) at https://smmeshop.com/helpdesk/contact.php?type=Campaign 
  Note: you must be logged in while contacting.
• via ChatBox Support (VIP Membership Required):
  If you are on VIP Membership, you may report campaign issues via ChatBox which can be found at bottom-right corner while you are on dashboard.
  !!! NOTICE !!! 
  You must subscribe to VIP Membership at https://smmeshop.com/vip.php (login required) otherwise Campaign related Issues / Problems will NOT be Entertained directly on ChatBox at all for users on FREE membership.
  

How to Manage Tickets?

• You may check your ticket history at https://smmeshop.com/helpdesk/support.php (login required)

Guidelines to Report:

• Always mention or select related Campaign IDs and any other required details in your request.
• Make sure to choose relevant request type and correct subject while creating support ticket. 
• Do NOT create more than one request for same campaign issue or problem.
• You may send the same kind of issues inside one single ticket to save time.
• Creating a support ticket and chatbox request won't increase the response time.
• If you are sending a message on chatbox, be sure to send your ticket/incident id/number (if FREE membership). 
• Spamming increase response time or we may suspend your access to our helpdesk.