This article is only applicable to https://SMMeShop.com
!!! WARNING !!!
Campaign related issues/problems will NOT be entertained on Live Chat at all. If you report Campaign related issues/problems on Live Chat then your access to Live Chat will be blocked
For reporting Campaign related Issues / Problems you should must contact us (create support tickets) at https://smmeshop.com/contact.php ONLY (must be logged in while contacting)
- Always mention exact Campaign IDs and any other required details in your request.
- Do NOT create more than one request for same issue or problem.
- You may send all your issues inside one single ticket to save time.
- Creating a ticket and a live chat message won't increase the response time.
- If you are sending a message on live chat, be sure to send your ticket number.
- Spamming increase response time or we may suspend your access to our helpdesk.
Use the format given below for better readability and speed. Your ticket message should look like:
- #CAMPAIGN_ID - Refill
- #CAMPAIGN_ID - Stuck
- #CAMPAIGN_ID - Stuck after ~X% Delivery
- #CAMPAIGN_ID - Not Started, taking Longer than Usual
- #CAMPAIGN_ID - Not Delivered, but marked Completed
- #CAMPAIGN_ID - Delivered, but NOT marked Completed
- #CAMPAIGN_ID - Invalid Delivery
- #CAMPAIGN_ID - Cancel
- #CAMPAIGN_ID - Other